EBU RESPONSE TO THE EUROPEAN COMMISSION PUBLIC CONSULTATION ON THE DIGITAL SERVICES ACT
Platforms mainly have tried to create transparency but have not taken enough action to avoid these problems since their main interest is to commercialise content and user data. Some platforms responded, with moderate and unequal success, to the Commission’s call to take proactive measures to address and prevent scams and unfair practices with measures including: reporting offensive comments, fact-checking systems for fake news, policies and reminders to prohibit exploitative or deceptive advertisements and sales of healthcare products and services, temporary prohibition of the sale of certain products seeking to exploit peoples fear of COVID-19 to charge higher prices, measures to limit the spread of misinformation and false claims related to COVID-19 and remove as much of this content as they can. This includes human moderation. Platforms should be more active to block/delete illegal content (and fake news) and develop technical and other measures to prevent abusive use of programmatic and other forms of automated advertising. Citizens are still clearly exposed to illegal practices so measures are still insufficient. There may have been some improvement but clearly scams and misleading adverts and other illegal content still appear on platforms.
MATERIAL SOURCED BY: “Media 21” Foundation